Shipping & Delivery Policy

Timelines & Costs

Order processing, estimated delivery times, and shipping charges.

Order Processing

Once your order is successfully placed, our team begins processing it as quickly as possible.

• ◆ Processing Time: Typically within 1–3 business days.
• ◆ Orders placed on weekends or public holidays will be processed on the next business day.
• ◆ During peak shopping seasons, processing times may be slightly longer.

Once processed, you will receive a confirmation email with your shipping details.

Shipping Time

Delivery times depend on your location, product availability, and the shipping carrier.

Please note these are estimates and may vary due to external factors.

Shipping Charges

Shipping fees are calculated during checkout based on delivery destination, product weight, shipping method selected, and promotional offers.

From time to time, TavinaMart may offer Free Shipping on eligible orders or promotional campaigns.

Tracking & Logistics

Order tracking, international shipping, and handling delays.

Order Tracking

After shipment, you will receive a shipping confirmation email with your tracking number and link. Please allow up to 24–48 hours for tracking information to become active.

Delivery Partners

To ensure reliable delivery, TavinaMart works with trusted domestic and international shipping carriers. Partners may vary depending on your location and product availability.

International Shipping

We proudly ship to multiple countries. For international orders, delivery times vary, customs inspections may delay shipments, and import duties/taxes (if applicable) are the responsibility of the customer unless otherwise stated.

Please check your country's import regulations before placing an order.

Shipping Delays

Delays may occur due to circumstances beyond our control, including severe weather, customs clearance, public holidays, high shipping volumes, carrier interruptions, natural disasters, or incorrect shipping information.

We appreciate your patience and understanding in these situations.

Incorrect Shipping Address

Please ensure your address is accurate. If an incorrect address is provided, delivery may be delayed, additional charges may apply, and reshipping fees may be incurred for returned orders.

Contact us immediately before dispatch if you notice an error.

Delivery Issues

Lost packages, damaged items, and delivery confirmations.

Lost or Missing Packages

If your package has not arrived within the estimated period:

• ◆ Check your tracking information.
• ◆ Contact the shipping carrier.
• ◆ Reach out to our support team with your order number.

We will work with the provider to investigate and resolve the issue quickly.

Damaged Packages

If your package arrives damaged, inspect it immediately, take clear photos of the packaging and product, and contact our support team within 48 hours of receiving your order.

We will review your claim and arrange a replacement or refund where applicable.

Multiple Shipments

To ensure faster delivery, some orders may be shipped separately. You may receive multiple tracking numbers and items may arrive on different dates. You will not be charged additional fees unless stated during checkout.

Delivery Confirmation

Once the carrier marks your package as delivered, the order is considered successfully delivered. If you believe it was delivered incorrectly, please contact us promptly.

Shipping Restrictions

Certain products may have restrictions based on local regulations, carrier limitations, product type, or destination country. If shipping is unavailable for your location, you will be notified during checkout.

Policy & Support

Updates to the policy and how to reach us.

Policy Updates

TavinaMart reserves the right to update or modify this Shipping & Delivery Policy at any time. Changes become effective immediately upon publication on this page.

Contact Us

If you have any questions regarding shipping, delivery, or order tracking, our customer support team is here to assist you.

TavinaMart
https://tavinamart.com
support@tavinamart.com

Why Shop at TavinaMart?

At TavinaMart, we are dedicated to providing a fast, secure, and reliable online shopping experience. From carefully selected products and secure payment options to efficient shipping and responsive customer support, we aim to make every purchase simple and stress-free.

Whether you're shopping for Home & Kitchen, Electronics, Beauty, or Lifestyle Essentials, shop with confidence knowing your order is handled with care every step of the way.